Ollie P Cwd

Concession stand

Do u allow non profit organizations work in your concessions stands to raise money for their own groups?
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Radmila V Nsr

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| map-marker Kansas City, Missouri

Waste of time and money

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Worlds Of Fun - Waste of time and money

I brought my family to visit your amusement park and rides, however, I couldn't enjoy them due to the 2-3-hour wait time. The long wait times at the amusement park were quite disappointing, as they prevented me from fully experiencing the rides and attractions with my family.

Despite our excitement, the excessive waiting took away from the overall enjoyment of our visit. I paid $300 for tickets and could use only two rides.

I would like to get reimbursed for my wasted time and the lack of value for the money spent on tickets. The long wait times also resulted in missed opportunities to explore other areas of the park and enjoy additional activities, further diminishing our overall experience.

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Loss:
$292
Cons:
  • No organization and protection
  • Waiting line
  • People dealing doing drugs

Preferred solution: Full refund

User's recommendation: Go somewhere else

1 comment
Guest

I need my 3 orders numbered 7536****. 7536**** and 7536**** to be changed to sizes XL.

All three of them men’s tops please.

Thanks. Lorie Scott.

Samantha M Svx

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Wrong date and plan

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Worlds Of Fun - Wrong date and plan
Original review Oct 19, 2023

I went to buy tickets online and on my part forgot to hit the right date, but I was checking to see if I could make a payment plan or not using my services, when it showed me the ways to pay I was going through looking at options. However one option I hit and when I logged in, it just paid for the tickets.

No confirmations or questions asked, and now not only have I paid for a ticket I didn't want to get yet, but it's for the wrong date and I can't get a refund or the date changed to when I'm planning on going!

It's driving me nuts and I'm crying a little. The price also isn't correct I paid 50 not 43.

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Loss:
$50
Pros:
  • Rides are always great
  • Ive been to the haunt before and loved it
  • Memories ive made
Cons:
  • No confirmation on purchases
  • Prices
  • Whole no refunds

Preferred solution: I want to see if I can get money back if not just the date changed so I don't have to worry about it.

Anonymous

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Verified Buyer
| map-marker Kansas City, Missouri

Horrible customer service

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Worlds Of Fun - Horrible customer service
Horrible customer service ! The wrong ticket was purchased and never used and stayed I couldnt get a refund to a park I never attended !
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User's recommendation: I don’t recommend

Tarin J Fef

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Entrance employee

My family of 7 visits wof multiple times a year. Our visit last night was very upsetting.

As we entered, with a stroller and a diaper bag, along with my husbands 2 string bag. We were not check, baby and i in stroller. We then sat to figure out our season pass situation, silver to gold. As we are scanning our passes and entering, 20 minutes later.

The security guy runs over to tell my husband he cant take his bag in. He then walks to the car. As he is there are other black men that had a similar issue upon entry woth the same guard...my husband is also a black man. Idk if this was the issue but i wasnt checked and i beeped with the stroller and was not checked, nor was my baby bag that was 3 times the size of my husbands.

We may consider driving a little farther and getting our next season passes at a different park. Thanks

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Preferred solution: Deliver product or service ordered

James w Cqf

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I got sick at worlds of fun eating the food

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I have been in dire pain in my stomach since i got home and about 12 hours after eating food at worlds of fun kc im not happy and i would like a refund on my purchases of the 2 all day dim.er passes i bought we all got sick
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Loss:
$88

Preferred solution: Full refund

Patrick C Jcw

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Verified Reviewer
| map-marker Kansas City, Missouri

Mobility Scooter Rental

I'm trying to rent a scooter for my wife for the haunt tonight. Website won't let me select any date before oct. 5th. But i really need it for this evening. Thanks in advance for any answers you may be able to provide.
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Preferred solution: Mobility Scooter rental

Nathan L Mre

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| map-marker Kansas City, Missouri

Complaint for Patriot Operator

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Worlds Of Fun - Complaint for Patriot Operator
I have an alternate access pass and the operator told me that I have to wait 20 minutes which I ridden any ride and this is my first one with it.
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Preferred solution: Apology

User's recommendation: Find new staff for Patriot

Kraigk H

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| map-marker Kansas City, Missouri

Because you owe me 30 for parking

Worlds Of Fun - Because you owe me 30 for parking
I have 4 pending charges for 3 tickets that I never even got a confirmation email for and 30 dollars for parking . I ordered them on line and when I got to the park nothing . Then WOF was charging 65 dollars for a child that cant even ride most of the rides awful !! They where crying when I had to tell them we are leaving the park I want all of my money back
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Loss:
$30
Pros:
  • Roller coasters
Cons:
  • Price

Preferred solution: Full refund

Ashlyn W Orp

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Verified Buyer

I was charged for a ticket that I didn't get

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Worlds Of Fun - I was charged for a ticket that I didn't get
I was charged for a ticket that I received an error for processing but I never got the ticket, and I was miss charged for it
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Loss:
$34
Pros:
  • Fun
Cons:
  • Online ticketing

Preferred solution: Full refund

Tywan G Top

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Refund

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Worlds Of Fun - Refund
Worlds Of Fun - Refund - Image 2
I want the refund for the two kids that came in as friends on two season passes! After you review the tapes & realize my kids did nothing out of the ordinary to be put out the park I want my $90 or there will be a lawsuit filed Im giving you a week to figure it out before I go find a lawyer for what was done to my son on a day he was trying to celebrate his birthday! You can think Ill just fade away but I promise you this is just the beginning! Im coming for Tobys job & Phils
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Loss:
$90
Pros:
  • Its a theme park
Cons:
  • Kids arent ok to be alone

Preferred solution: Full refund

User's recommendation: Keep a close eye on your kids because 13 isn’t old enough

1 comment
Guest

I too am filing lawsuit maybe we should collectively file.

Mark R Mfv

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Verified Reviewer

Billing

Paid early on my sons season passes then its giving me a decline for payment l can pay today I just want to make sure they are good to get in this Friday
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Preferred solution: Communication and resolution

Annie L Qxj
map-marker Kansas City, Missouri

Trying to renew my season pass for 2022

They were even open yet until 11am. I think the guest center should be open by 9:30am. They will get better customer service that way, so if anybody has any questions, they can go to Worlds of Fun on time.
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Preferred solution: renew, I would like to renew my 2022 worlds of fun paas

User's recommendation: Guest services are only open at 11 AM

Joh Vog
map-marker Wichita, Kansas

Villiage of Fun and Worlds of fun

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In April of this year, I called and got it set up for 2 nights and 6 tickets and was charged $402.94 and that for 2 nights and tickets and was told that I just needed to pay the 105.00 when I checked in. But we were running behind got into a rain got a call from the rep at a village who said that was fine and would be late and told us to get a hold of the security when we got in.

So customer care charges me an extra 65.00 when they should have not done that. Spoke to one supervisor that does not know anything and wanted to sit and argue with me, and then I asked to speak to another customer service rep and see that there was a mistake on my acct. And advise them that I would go to my bank and dispute the charges on my card. So please don't order with them, or please get names and print off everything that they send out to you.

Email, mail, or anything from the village office when you check- in. And still yet trying to get my money back. And the person put us on the no show we were charged the 189.00 for the night instead of the 189.00 there is a 30.00 difference.

And when entering the part, I was told that we were the 1st people to be able to get in before anyone us. NOT TRUE!!!

We have to wait with everyone else. Half of the rides were not in working order. None of the stores were open. And when speeding 226.67 for meal tickets, you should be able to get plastic cups, not a child-size drink.

There were kids all over the place with no adults per the notice that Worlds of Fun has on the front gate.

If I am speeding almost $1000.00 for a weekend then everything should be up and working condition and the stores should be open. And get a bigger drinks

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Tywan G

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Verified Reviewer
| map-marker Kansas City, Missouri

Racism

My kids were put out the park on 04/08/2023 when they werent even in the park a full hour! They got there at 2:30 & was put out by 3pm!

Supposedly they touched a white girl or supposedly they cursed! And got put out Toby came out & stated that I couldnt get my money back or that we couldnt talk to Phil about the disrespect or curse words that were being said to them whike me & another mother was on the phone! I want my $90 dollars for the friends that were added on those season passes on that day! Im definitely speaking to a lawyer about how they were treated & how they were harassed on the way out of the park!

I will not ever recommend this place cause yaw pick on kids if you dont see an adult around! What gets me is that it was my sons bday celebration they didnt even get to get on not one ride!

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Loss:
$90

Preferred solution: Full refund

Jason C Rcp

My season passes have not came in yet

Need my passes to show up. I've waited for 24 hours and still nothing. I've tried several more times to add the and also signed out and back in.
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Preferred solution: Deliver product or service ordered

About

Summary

Worlds Of Fun is a water park in Kansas City. Prices for daily admission tickets at Worlds Of Fun start from $40. Along with daily passes, Worlds Of Fun offers Everyone Pays Kids Price, Two Day Ticket, All Inclusive Ticket, and Admission and Fast Line ticket options. Worlds Of Fun offers guests teambuilding activities as well as catered and non-catered events. Daily tickets, season or monthly passes, at Worlds Of Fun visitors can choose among a number of options. Worlds Of Fun is a brand of Cedar Fair Entertainment Company.

Worlds Of Fun reviews and complaints

Worlds Of Fun is ranked 43 out of 426 in Theme Parks category

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